What is a Hosted PBX System?

A Hosted PBX (Private Branch Exchange) System is an enterprise grade telephone system that is hosted on the cloud instead of on business premises. This telephone solution can be accessed using any internet connection instead of being conducted over copper wires and telephone cables like traditional PBX systems. Hosted PBX Systems are becoming increasingly popular as a business communication solution because of its significantly cheaper costs and increased functionality that traditional PBXs cannot compete with.

Our solution delivers a complete Cloud PBX, Internet Protocol (IP) Telephony system.  It delivers all the features of a traditional PABX without the expensive setup and maintenance costs. The system delivers quality, reliability and facilitates a cost effect growth path for your business.

Our Pricing Plans

  • Basic Plan
  • $10
  • Includes 1 Line
  • Includes 1 Line
  • Includes 1 Line
  • Intermediate Plan
  • $20
  • Includes 2 Lines
  • Includes 2 Lines
  • Includes 2 Lines
  • Premium Plan
  • $30
  • Includes 3 Lines
  • Includes 3 Lines
  • Includes 3 Lines

Features of Hosted PBX Systems

The main benefit of a Hosted PBX is the low cost. Being hosted on the cloud, there is no need for onsite equipment which greatly reduces equipment and upkeep costs. There is no need to buy, lease or pay maintenance on a complex PBX system. This means that there will be no more costs related to the hardware and telephone lines such as line rental, call costs and IT costs to maintain the onsite phone system. Most Hosted PBXs can be deployed immediately and can be up and running within a day.

A traditional PBX has a fairly high initial setup cost and because of this, only large businesses with big budgets were able to reap the benefits of the extensive features of a PBX. With the Hosted PBX on the cloud, most of the time there will be little to no setup cost. This enables small businesses to access the additional communication features offered by PBXs and gives them a competitive edge by taking advantage of the technology. Being hosted on the cloud removes the costly investments that traditional PBXs require including infrastructure, software and training.

Hosted PBX uses business grade VoIP. It is simple to manage and gives businesses the ability to present themselves professionally and gives the impressions of being a large organisation with a professional phone system setup greeting anyone who calls in. Most hosted PBX systems will come with extensive telephone features including voicemail, auto attendant, call diversions, on-hold music, extension dialling as well as one touch features like call hold, call park & pickup. Most Hosted PBX systems are a monthly pay as you go basis in which all those features mentioned beforehand are usually included for free.

A Hosted PBX is a great system for expanding businesses and businesses with multiple office locations. Hosted PBX is managed offsite, so office numbers will no longer be anchored to your office location. Businesses will be able to grow at their own pace by being able to easily add additional lines, extensions, phones and even an entire department which is complicated to do with onsite PBX systems.